Shipping Information
Orders tend to be processed 24-48 hours before the selected ship date to ensure our ability to meet demand. Once this process begins, you will receive an email with a tracking number so that you may follow the popcorn's journey to you. Orders are typically shipped within 2 business days, unless otherwise specified. We occasionally hold orders longer than 2 business days, to optimize popcorn freshness and prevent orders from sitting in a carrier warehouse over the weekend.
If your popcorn order is needed for a later date, you can specify that at checkout and we will delay order fulfillment and shipping to fit that timeline. If faster processing is desired, please call us at 512-840-1176 or contact us and we'll be happy to help.
All shipping orders, outside of subscriptions, have the option to select a desired ship date. Once we have the order in hand, we will either file it for a future date, or begin the shipping process.
Orders are typically processed 24-48 hours in advance. Order processing begins with creating the shipping label for the order, and then gathering the supplies needed for the order. Once the shipping label is created, an email will be sent to you with your order’s tracking information. Orders will then be set aside to be filled, usually either the requested shipping day, or the day before, depending on carrier. Once filled, your order will be boxed up and ready for our carrier partners to bring it your way! If faster processing is desired, please call us at 512-840-1176 or contact us and we'll be happy to help.
Shipping carriers are currently not ensuring shipping times. Orders will be processed within 48 hours of the requested shipping date.
Orders within Texas should arrive within 1-2 business days from time of ship out. Orders traveling outside of Texas typically arrive within 2-5 business days, depending on location and shipping method selected during checkout. Orders placed over the weekend will ship out next business day (Monday).
Please see the UPS Ground Transit time Map below. Please add 1-2 days for order and shipment processing.
For any/all questions regarding shipping, please call us at 512-840-1176 or contact us.
Please call us at 512-840-1176 and have your shipping address/zip code ready. Shipping times are not currently guaranteed, but we are happy to go over your expedited shipping options!
Yes, you can select your desired ship out date on the product page before checkout. Orders tend to be processed 24-48 hours before the selected ship date to ensure our ability to meet demand.
We sure do! You can enter those addresses in our website like any other address, or contact us with any questions.
Yes, we ship to Alaska, Hawaii and Puerto Rico. Additional charges apply. Please call us at 512-840-1176 or contact us.
Currently, we are unable to accommodate international shipments.
Currently, we are unable to accommodate international shipments.
Prior to signing for, or opening your shipment, it is recommended that you check for any signs of damage to the box before opening and note any damage that exists. If there is obvious damage, please call the shipping carrier as soon as possible to submit a damage report. Please do not discard of the original packaging or product in the case that a claims process needs to be initiated.
If there is no damage to the box, but popcorn is damaged or you are unsatisfied with your order for any reason, please contact us with details and we will assist you promptly.
If for any reason you are unhappy with your purchase, or the service you have received, please contact us immediately so we can remedy the situation.