FAQs

General Questions

Our popcorn is made fresh to order without the use of artificial preservatives. Typically, popcorn will stay fresh for about 2 weeks.

Candied and Chocolate flavors will offer a longer shelf life than our seasoned varieties. If you are placing an order for a future event, you may select a pickup, ship out or delivery date at checkout. This is a great way to pre-order for the holidays!

To optimize your popcorn's freshness, store in a cool and dry environment. Once opened, let the air out of the bag and seal tightly.

When ordering our chocolate coated popcorn, please note that the chocolate may melt during hotter summer months. This will not affect the taste, and the chocolate will re-harden at room temperature.

Use our website for fast and easy checkout and have popcorn shipped anywhere in the country, delivered to someone here in Austin, or made available for in-store pickup.

Prefer to talk to a real person? Call our shop at 512-840-1176 and talk to a helpful team member who can answer all of your questions and finalize your order over the phone.

Visiting Austin, TX or live nearby? Visit either of our two shops to order popcorn to go, place a preorder in advance, visualize our gift options and sample our 30+ gourmet flavors. We're located at 3211 Red River Street and 7318 McNeil Drive.

We recommend placing your order in advance. Our standard turnaround time is 24 hours, though for larger orders please place your order 3+ days ahead of time. Please keep in mind that we get busy during holidays, so to ensure we have the quantity and flavors you are looking for, you may place a preorder via our website, by phone, or at our retail store.

Absolutely! We encourage you to find your flavor at Cornucopia Popcorn. It's why we're here and love what we do! Visit our shop to sample over 30 flavors of gourmet popcorn. Samples are so important to the Cornucopia experience, the Austin Chronicle even named us Austin's Best Sampling Room!

Yes! You heard right. Buy any size Cornucopia Popcorn tin and refill it in-store for 50% off. This deal is available at our retail locations only. To ensure we have the flavors you want, we suggest you call us at 512-477-2676 (Red River location) or 512-840-1176 (McNeil location) or contact us.

* This promotion is only available in-store at our two shops.

Cornucopia Popcorn works directly with many non-profits and charitable organizations in and around Austin. Please contact us and tell us about your organization, charity and/or event. We recommend that you contact us with as much notice as possible, as our monthly donation quota often fills up very quickly.

We are an independent, locally-owned and operated company based in Austin TX. If you are interested in consulting services, opening your own popcorn business, or have any further questions regarding expansion, please contact us.

Yes, we offer next day delivery within central Austin, unless otherwise specified at checkout. Fees and availability vary by zip code. Please note that there is a $30 minimum for all deliveries. If you are interested in same day delivery, we recommend a service such as Favor or Uber Eats. There is no minimum for orders shipped via UPS. If you are located within Austin or surrounding cities, please call or contact us as UPS Ground may be available as a next day delivery option.

Absolutely—we like how you think! Let us help you create an unforgettable wedding, event, corporate gift or tailgate party. We offer custom flavors, custom colors, and custom toppings. Don't forget the addition of custom packaging and logo labels. Custom orders typically require extra lead time and an order minimum of 100 cups (equivalent to a Party Bag). Most custom orders are available at no extra charge, unless special ingredients are requested. Please call the shop or contact us to talk further about your custom popcorn order.

Our suggested serving size is 2.5 cups of popcorn per person. This is the equivalent of one of our Kids bags.

Certainly! Interested in selling our popcorn? Click here to learn more.

Absolutely! Check out our fundraising page for more information.

Nutrition

Please visit our Nutrition Page for a list of ingredients and allergens. Ingredient and allergen information is also available on each flavor's description page.

Please visit our Nutrition Page to see each flavor's ingredients and allergen notes. Please note that because our popcorn is a made in a facility that processes peanuts, tree nuts, soy, gluten and dairy products, we cannot guarantee against cross-contamination.

Yes, all our popcorn kernels used are both Non GMO and Organic. Enjoy!

Shipping

All orders are made to order and are typically shipped within 2 business days, unless otherwise specified. We occasionally hold orders longer than 2 business days, to optimize popcorn freshness and prevent orders from sitting in a UPS warehouse over the weekend. (Please note that UPS only picks up and delivers on weekdays.)

If your popcorn order is needed for a later date, you can specify that at checkout and we will delay order fulfillment and shipping to fit that timeline. If faster processing is desired, please call us at 512-840-1176 or contact us and we'll be happy to help.

Orders within Texas should arrive within 1-2 business days from time of ship out. Orders traveling outside of Texas typically arrive within 2-5 business days, depending on location and shipping method selected during checkout. Please note that orders are processed and shipped out 1-2 business days after the order date unless otherwise specified. Orders placed over the weekend will ship out next business day (Monday).

Please see the UPS Ground Transit time Map below. Please add 1-2 days for order and shipment processing.

For any/all questions regarding shipping, please call us at 512-840-1176 or contact us.

Please call us at 512-840-1176 and have your shipping address/zip code ready. We'll do our best to confirm a guaranteed arrival date!

Yes, you can select your desired ship out date on the product page before checkout.

We sure do! You can enter those addresses in our website like any other address, or contact us with any questions.

Yes, we ship to Alaska, Hawaii and Puerto Rico. Additional charges apply. Please call us at 512-840-1176 or contact us.

Yes, we ship to Canada. Additional charges apply. Please call us at 512-477-2676 or contact us for more information.

*Note: orders are shipped via UPS. Duties, taxes and/or broker's fees will apply and will be included in your UPS shipping costs.

We will do our best to accommodate international orders. Additional charges apply, and there is no arrival date guarantee. Please call us at 512-477-2676 or contact us.

Please call us at 512-840-1176 or contact us, and we will get details from you on the state of the popcorn and shipping box. Please do not discard of the original packaging or product in the case that a claims process needs to be initiated.